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Subject Matter Expertise

Subject Matter Expertise


Subject Matter Expertise

Kimberly Lopez

A KM specialist in APQCs KM practice area, Kimberly Lopez has worked extensively in designing KM solutions and systems for Fortune 500 organizations. In addition to being a contributing author of APQCs knowledge management publications, she authored How to Measure the Value of Knowledge Management for KM Review. Lopez also has led process and metric benchmarking studies in the areas of knowledge management, after-sales support systems, technology-based training, employee recruiting and retention, and faculty instructional development.